T&Cs:  Booking required by phone on 0207 730 7043 (please provide Unique Reference Code). We recommend you to book your experience as early as possible to ensure that dates are available before the expiry date listed on your voucher. Your voucher is valid for four months from the date of issue, kindly note that you must have booked and taken your experience before the expiry date as vouchers may not be extended beyond their expiration date. Reservations are subject to availability. Purchase of a voucher is not a guarantee of a reservation. Refunds will not be given for the purchase of a voucher. KOUZU cannot be held responsible for lost, stolen or damaged vouchers. Please notify us at time of booking that this voucher is to be used, and present it to a member of staff on arrival. Vouchers can only be used for a single transaction; any remaining amount is not exchangeable for cash or another voucher and will be automatically forfeited. KOUZU will cancel the voucher if we fail to receive payment from the purchaser’s bank or card company for the initial purchase of the voucher. Further action may be taken where the fraudulent use of a voucher is suspected. KOUZU reserves the right to add to or amend these terms and conditions from time to time, where we consider it reasonable and necessary to do so for security, regulatory or other legal reasons. Reasonable notice will be given where possible. KOUZU reserves the right to refuse to accept a voucher in payment or part payment of any item where it reasonably suspects that the voucher may have been stolen or obtained in another illegal way. Advanced booking only. Walk in's are not permitted. Minimum age: 18. Vouchers cannot be used against online promotional offers, or in conjunction with any other promotion or vouchers.

21 Grosvenor Gardens
Belgravia / London / SW1W 0BD,
+44 (0)20 7730 7043
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